What are IT Support Services?
The primary goals of IT support are to uphold computer systems and networks throughout the organization. This involves resolving technical issues and handling end-user requests, such as software installations or hardware configurations. IT support typically covers areas like data protection, network performance and reliability, hosting and cloud services, as well as security and compliance.
Data Protection
IT support services keep your data safe and secure, always working to protect its integrity. Professional protection and recovery keeps your business data safe with onsite and offsite encrypted automatic backups to prevent data breach and data loss, and recover it fast if anything should happen.
Network Performance & Reliability
IT support services are critical for maintaining network performance and reliability. At Laser Action Plus, our IT support staff helps identify and resolve network problems, ensuring that your network remains operational. We also work to improve network performance by optimizing traffic flow and troubleshooting bottlenecks. In addition, our IT support staff provides training and support for effective use of your network.
Hosting & Cloud
We also provide IT support for hosting and cloud solutions, ensuring that your system runs smoothly and securely at all times. Our team troubleshoots issues, ensures the latest updates and security patches are installed, and keeps your data secure.
Security & Compliance
Security and compliance is vital to your business. Our team of certified IT professionals will continuously ensure that your systems are up to date and compliant with industry standards. We’ll identify and resolve potential security risks, and we can assist with the implementation of security policies and procedures.
Services Include:
All-Inclusive Management
Enterprise-Level Support
Proactive Monitoring
Cybersecurity
Hosting
24/7 Service Desk
Encrypted Backup
Cloud Services
VoIP Phone Systems
Virtualization
Security